TwentyQuestions Support
Contact us
For help, bug reports, privacy requests or questions about the rules, email Alexandru Struta at alexandrustruta@gmail.com. Please include your iPhone model, the iOS version and the app version (shown in TestFlight or the App Store), and describe what happened. Do not send passwords. We aim to answer within a few days.
Common questions
Do I need an account or to sign in?
No. There is no registration and no sign-in. The app creates an anonymous account for you the first time you open it, and you can play, buy credits and take hints straight away.
How do I keep my credits and progress on a new iPhone?
Sign in to Game Center on both iPhones with the same account (iPhone Settings → Game Center). The app recognises your Game Center player and brings your credits, streak and games back, also after you reinstall the app. Profile shows whether Game Center is Connected. Without Game Center, your credits stay on this iPhone and a new iPhone starts again from scratch; we cannot move them for you.
Why can't I enter the Weekly League or the Weekend Cup?
Both events need Game Center, so each player has one real entry and prizes stay with them on any device. Turn on Game Center in iPhone Settings → Game Center, then come back to the app. Friend competitions and live races are open to everyone.
Can I change my player name?
No. Names are picked for you at random (an animal emoji and six digits), so nobody types a name. You get one the first time you create or join a competition or race or play in the Weekly League or the Weekend Cup.
How do I delete my data?
Open the Profile tab, then Delete my data, and confirm. This immediately and permanently removes your account, player name, games, streak, credits and leaderboard entries, and the app starts again as a new player. If you are still signed in to Game Center, the new, empty account is linked to it immediately; to avoid that, sign out of Game Center in iPhone Settings → Game Center before deleting. Apple and RevenueCat keep their records of your purchases, which they and we need for refunds and accounting, and an earlier anonymous account that held credits before an iPhone switched to Game Center is kept so refunds can be matched. Email us to have those deleted too.
My purchase did not add credits, or I want a refund.
Reopen the Shop tab after a moment: credits are added by our server once the purchase is confirmed. Payments and refunds are handled by Apple: request a refund from Apple or see your purchases at reportaproblem.apple.com. If Apple refunded a purchase, its credits are removed from your balance. If you were charged but got no credits, email us (see above) with the date and time of the purchase.
How do hints, credits and practice games work?
In the app, tap How to play on the Play tab, or open Profile → How to play. Every mode is free to play; credits pay for hints (the first one is free) and for extra practice games.
Which languages are supported?
English, Arabic, Spanish, German, French, Portuguese (Brazil), Japanese, Simplified Chinese, Russian, Italian, Korean, Turkish, Indonesian and Hindi. Change the language in Profile → App language.